Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

Learn More

Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

Find a Reseller

Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.


Find a Reseller

Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.



Contact a Vertiv Specialist

Product Family

Vertiv™ Avocent® ACS 800 Serial Console

The Vertiv™ Avocent® ACS 800 serial console system takes Vertiv’s renowned enterprise class technologies utilized in data centers around the world and packages the key features into an exciting compact and cost effective form factor. The ACS 800 provides serial access, environmental monitoring, IoT integration and remote networking capability to edge-oriented market sectors including financial institutions, retail chains and education.

Find Sales Contact Get Brochure View Accessories
Login to Save for Later
Best Suited For:
  • Banking, Financial and Insurance
  • Data Center/Colocation/Hosting
  • Education
  • Government
  • Healthcare
  • Manufacturing
  • Military, Defense, Aerospace and Missile
  • Oil and Gas
  • Power Generation
  • Power/Gas Transmission and Distribution
  • Retail and Wholesale
  • Telecom
Warranty: 2 Year Full Coverage Factory Warranty - Optional Extended Warranty Available
Tools & Selectors
Select, compare, or buy rack systems

The Vertiv™ Avocent® ACS 800 Serial Console system delivers secure in-band and out-of-band visibility and control for IT equipment even in the event of a network outage. The system acts as a secure gateway and single point of entry with monitoring and management capabilities for connected devices. Zero-touch provisioning makes the Vertiv Avocent ACS 800 easy to install and configure, even with most third-party equipment. The console has four USB ports to support external devices and an environmental sensor port for temperature, humidity, differential pressure and leak sensors. The Vertiv Avocent ACS 800 provides secure equipment access and control for banks, retail locations, manufacturing facilities, educational institutions, and other traditional and non-traditional edge locations.

Model Specifications Overview
ACS 804MEAC Serial Console
Serial   4 RS-232/485 serial, 4 USB 2.0, 4 Digital, Sensor   2 digital out   1.16   8.37   7.16   2.4  

Benefits

Secure in-band and out-of-band network remote management
Fast, automated configuration with Zero Touch Provisioning
Access and troubleshoot remote locations using automatic network failover to cellular (and failback)
Automatic pin-out detection for both Cyclades and Cisco pinouts using straight through cables
Compliance with data center access and security policies – customizable, multiple access levels 
Uses an embedded cryptographic module that is based on a FIPS 140-2 validated cryptographic module

Features

Support for Liebert GXT4 UPS systems and Rack PDUs from Vertiv, ServerTech, APC, Raritan and Eaton
4 USB ports to support new IT equipment and external devices
Console event logging and notification, including “last gasp” capture
Regulatory compliance and easy troubleshooting – online and off-line data logging with time stamps
Strong dial-up and secure dial-back using optional built-in modem
Environmental sensor port to connect temperature, humidity, differential pressure, leak, door pin sensors (up to 8 can be daisy chained) 

Find Your Area Contact

Products Support Contacts

Showing contacts for Ohio, 43215, USA Change
Vertiv Technical Support for IT Management & Software (Trellis & Avocent products)
+1 888 793 8763
Mon-Fri 9:00 a.m. to 5:30 p.m. Alabama USA
Product areas of focus: Desktop KVM and KM, IP KVM, Secure KVM, Serial Consoles and Gateways, Digital Infrastructure Solutions

Frequently Asked Questions

Q
How many serial port connections do Vertiv™ Avocent® ACS800 Serial Consoles support?
A
The ACS800 has variants that include 2, 4, and 8 serial ports along with 4 multi-purpose USB 2.0 ports.
Q
What serial protocols/types does the ACS800 support?
A
ACS Serial Consoles are equipped to support RS-232, RS-485, RS-422 protocols via RJ-45 and USB 2.0 on Type A connectors.
Q
How can I connect to and manage the ACS800?
A
In-band and out-of-band access (with network failover) are supported via (2) Gigabit Ethernet interfaces, optional v.92 analog modem and/or external 4G/LTE cellular modem. The appliance provides a web-browser based GUI and local console port for CLI and Linux Shell commands.
Q
Can the ACS800 be used to manage PDU and UPS systems?
A
Yes, the ACS800 can automatically detect and support Liebert GXT4 UPS systems as well as Rack PDUs from Vertiv (Liebert), ServerTech, ServerTech Pro, APC, Raritan and Eaton.
Q
How does the ACS800 provide secure access?
A
Users can be authenticated using TACACS+, RADIUS, LDAP/AD or local authentication. The appliance also includes a built-in firewall with Access-Control Lists (ACLs).
Partner Login

Language & Location