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Please contact Vertiv Partner Support: salescloudsupport@vertivco.com
Please contact Vertiv Partner Support: salescloudsupport@vertivco.com
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Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.
Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.
Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.
Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.
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- Learn About Our Services
- Vertiv Care
Vertiv Care
Vertiv Care is Vertiv’s Customer Service Center. The service center provides technological support to our clients as well as giving support for the control and follow-up activities of the technicians and Service Providers (contractors) in the service division.
VERTIV CARE offers an integrated telephone and computing system that aims to enhance your company’s most important work using a methodology and processes that ensure your needs are met and provide ideal service.
How does VERTIV CARE work?
As a client of Vertiv, your company can use this service by making any service request, either by phone or email. This allows Vertiv to monitor and follow up on all our clients’ requests.
VERTIV CARE keeps our clients informed about the progress of activities in real time and the resolution of their request.
When should VERTIV CARE be used?
Your company can use the service for the following activities:
- Scheduled maintenance routines
- Corrective maintenance routines
- One-time maintenance
- Assistance for emergency calls
- Follow-up for equipment warranties