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Critical Power Uninterruptible Power Supplies (UPS) DC Power Systems Power Distribution Static Transfer Switches Switchgear and Switchboard Busway and Busduct
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Vertiv Sales Support

Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

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Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

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Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.


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Vertiv LIFE Services

Vertiv LIFE Services provide real-time visibility into your critical systems, resulting in early detection of anomalies and immediate reaction in case of alarms. Adding in the diagnosis capability of remote system engineers allows our technicians to be armed to quickly, accurately, and safely restore equipment to its proper operating condition.

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Benefits

Vertiv LIFE Services grant uptime assurance by enhanced system’s availability
First Time Fix Rate granted by remote diagnostic and appropriate site dispatching - we diagnose the issue and dispatch an expert carrying the right parts to restore normal operations
Fast Incident Response allowed by immediate reaction and definition of the best course of action - your system stays in contact with our LIFE Services Center providing all the fundamental information to diagnose his health status
Unparalleled peace of mind having experts analysing and managing the health status of your system 24/7
Reports displaying how your critical systems are smoothly operating and continuously monitored

Features

Remote monitoring of equipment key control parameters happens 24/7 to allow for early detection of trends and operating anomalies that may lead to critical failures. Vertiv LIFE Services collect real time events and measures for Power and Thermal equipment
Data analysis performed by remote system engineers provides interpretation of trends and critical system warnings, alarms and status messages to recommend actions ensuring system optimal performance
Remote problem diagnosis, using the extensive data collected, determines the cause of warning and alarm conditions, identifies potential problems, and provides information on performance trends
Periodic reports. You will receive a comprehensive report detailing the working order of your equipment and its operational performance
Brochures and Data Sheets

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Products Support Contacts

Showing contacts for Ohio, 43215, USA Change
Geist Support - Americas (Rack PDU and Watchdog)
+1 888 630 4445
1777 Yolande Avenue Lincoln Nebraska USA
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv (Liebert Services)
+1 800 543 2378
610 Executive Campus Drive Westerville Ohio 43082 USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv Monitoring Software (Power Assist, Power Insight and MSP Control Center)
+1 800 222 5877, option 2
Ohio USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management, Generator Services
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PRODUCTS & SERVICES
Overview
Critical Power
Overview Uninterruptible Power Supplies (UPS) DC Power Systems Power Distribution Static Transfer Switches Switchgear and Switchboard Busway and Busduct
Thermal Management
Overview Heat Rejection Liquid Cooling Solutions Outdoor Packaged Systems Room Cooling In-Row Cooling Rack Cooling Evaporative Free Cooling Thermal Control and Monitoring
Racks & Solutions
Overview Integrated Solutions Racks & Containment Modular Solutions
Monitoring & Management
Overview Embedded Device Management Serial Console IP KVM Switches High Performance KVM LCD Tray Desktop KVM and KM Secure KVM Software Monitoring
Services
Overview VITAL Services for Your Business Services for Critical Facilities and Advanced Solutions Service Partner Program Project & Commissioning Services UPS & Battery Services Thermal Services Rack PDU Services DC Power Services
Tools and Product Registration
UPS Selector Compare PDU Products Use the rPDU Finder Compare Rack Products Compare IT Management Products Calculate Cooling Economization Calculate Cooling Retrofit Savings Product Registration Download the Vertiv™ XR App
SOLUTIONS
Overview
Offerings
Overview Prefabricated Modular Solutions Micro Data Center/Room Core Data Center & Critical Facilities Colocation & Cloud Cable Landing Stations
Industries
Education Government Healthcare Manufacturing Railway Retail Telecom
Commercial & Industrial Cooling
Overview Custom Air Handler Units Indirect/Direct Evaporative Cooling Units Custom DX Cooling Systems
Case Studies & Contact
Explore Our Case Studies Contact Us For More Information
Learn About
Overview Colocation With Confidence Transitioning to 5G Lithium-ion Technologies UPS Types Liquid Cooling Options for Data Centers The Edge Revolution Scaling Critical Infrastructure Hydrogen Fuel Cells
Vertiv Guides
Guide to Data Center Sustainability Guide to 5G Technology Guide to Edge Computing Guide to Mission-Critical Facility Services
SUPPORT
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Product Documentation Quality Policy & Certifications Software/Firmware Updates Warranty Information Information and Product Security Report a Security Concern Register Your Product Tools & Applications Discontinued Products Frequently Asked Questions Open Source Software Information
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About Vertiv
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News & Insights
Overview News Releases Vertiv Blog Analyst Reports In the News Events Media & Analyst Contacts Webcasts Podcasts
Careers
Overview View All Jobs
Campaigns
Ensuring Your IT Infrastructure Is Ready for a New Era of Telehealth Backgrounds for video calls What's Your Edge? 5G. MEC. IoT. – Let’s do this. Together. Building a Stronger Foundation for the Future of Healthcare Protect Your Customer Experience UPS Solutions For Modern Data Centers Reduce Energy Loss Up to 75%
Brands
Overview Alber™ Avocent® Geist™ Liebert® NetSure™
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