Activation status
Please contact Vertiv Partner Support: salescloudsupport@vertivco.com
Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.
Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.
Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.
Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.
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Service Partner Program
The "Service Partner" program from Vertiv (Authorized Service Provider) seeks to improve the end customer experience, no matter where they are. It means having a strategic, reliable partner, with standardized factory processes to develop jobs, a workforce that’s prepared, trained and reliable. It means ensuring geographic coverage, support, and a strong brand at all times.
Furthermore, Vertiv seeks to standardize and streamline processes and reduce prices while improving the agreed SLA times. This is covered by a standardized agreement that promotes quality service and improves the user experience.
Scope of the Program
As an Authorized Service Providers under the Vertiv "Service Partner" program, your company will be able to provide services on behalf of Vertiv while maintaining the quality standards defined by Vertiv.
Vertiv "Service Partners" can provide services with Vertiv’s guarantee of support and benefit from a sustained business growth plan that allows partners to sell services, attract customers with equipment not covered by current contracts. Partners can streamline their customer service with greater commercial and geographic coverage.
