Performance Optimizer
Get the most out of Vertiv™ IT infrastructure with expert recommendations on deployment, configuration, and management.
Realize the full potential of Vertiv solutions with fully compatible products, robust services, and state-of-the-art software to seamlessly integrate and optimize your critical infrastructure.
Connect IT
Get your IT infrastructure connected faster with expert guidance and unmatched service options.
Showing you how to get connected.
Vertiv™ VRC Rack Cooling System Unboxing and Product Installation
Unboxing the Vertiv™ Avocent® HMX8000 IP KVM
Prefabricated Modular Delivery and Installation for a Core Data Center
Vertiv™ XTE 802 Edge Enclosure Cell Site Installation
Helping you get connected.
Installation Services
Power Assurance Package
With this bundled power package, Vertiv will install and start-up your single phase UPS AND you will receive 5 years of equipment protection coverage, 100% parts/labor/travel coverage, 24/7 on-site support and emergency response.
Distribution Assurance Package
With this bundled package for a rack PDU, Vertiv will install and start-up your rPDU AND you’ll receive 7 years of equipment protection coverage, 100% parts/labor/travel coverage, 24/7 on-site support and emergency response.
Row Delivery and Deployment
Delivery includes consolidated shipment, inside delivery and debris removal of the entire row-based system. Deployment services include on-site factory representation, essential to the effective deployment of the Vertiv row-based solution.
Site Survey Pre-installation
Pre-installation site surveys are highly recommended to increase customer satisfaction by providing a consistent, time optimizing delivery and installation experience.
Assembly Services
Row-Based Assembly
Vertiv™ assembly services are highly recommended for assembling and aligning all components in the row-based system, including the UPS, cooling, busways, and PDUs.
Rack-Based Assembly
Our UPS and rPDU start-up and installation services include rack and stack services such as rack mounting the UPS, firmware upgrades, card configurations, and asset tagging and labeling.
Visualizing what you have connected.
Vertiv™ Power Insight
Complimentaty web-based software used to help improve efficiency, protect valuable critical equipment and increase visibility of up to 100 UPSs and rPDUs. The software is simple to install and easy to use and is ideal for users with a distributed infrastructure who need a way to manage multiple devices.
Vertiv™ Power Assist
Free software used to gracefully shutdown an IT device when the UPS battery backup experiences a threatening condition. The software helps protect computers from damage and data loss by providing critical notifications of power events, displaying key metrics and logging historical data.
Vertiv™ Avocent® ADX Ecosystem
Vendor-neutral platform to manage all your devices allowing you to access and manage all your devices, including: Servers, service processors, and virtual machines, routers, switches, firewalls, storage devices.
Register IT
Get your IT infrastructure registered and find warranty information to ensure your investment is protected.
Getting your products registered.
Register Your Vertiv Products
What do you need to register your product?
Company Information
Site Address (if different from Company details)
Product Details (distributor / reseller name, product type(s), model number(s),
serial number(s) and date(s) of purchase).
View Your Vertiv Product Warranties
Every Vertiv™ product is backed by best-in-class standard warranties providing you peace of mind that your investment is protected.
Operate IT
Get help maintaining and managing your IT infrastructure to ensure you are operating at peak efficiency.
Helping you operate your infrastructure better.
Power Assurance Package
With this bundled package, Vertiv will install and start-up your single phase UPS AND you will receive 5 years of equipment protection coverage, 100% parts/labor/travel coverage, 24/7 on-site support and emergency response. Customers will receive a preventative maintenance visit after year 3 for a UPS 5kVA and above.
Power Emergency Package
With this bundled package for your UPS, you will receive 5 years of equipment protection coverage, 100% parts/labor/travel coverage, 24/7 on-site support and emergency response.
Distribution Emergency Package
With this bundled package, Vertiv will install and start-up your rPDU AND you’ll receive 7 years of equipment protection coverage, 100% parts/labor/travel coverage, 24/7 on-site support and emergency response.
Vertiv™ Avocent® ADX Ecosytem
Vendor-neutral platform to manage all your devices allowing you to access and manage all your devices, including: Servers, service processors, and virtual machines, routers, switches, firewalls, storage devices.
Keeping your IT infrastructure up to date.
Software and Firmware Updates
Keep your IT infrastructure software and firmware up to date to ensure you have the latest and greatest features and functionality. Receive email notifications of software and product firmware updates by locating your product(s) and signing up today.
Optimize IT
Get the most out of your IT infrastructure with enhanced monitoring and management with cutting-edge software and services.
Enhancing your infrastructure for total optimization.
Vertiv™ Environet™ Alert
Affordable and easy to use critical facility monitoring software providing superior monitoring, alerting, trending capabilities helping you gather important organizational insights to help you achieve your unique business goals.
Vertiv™ DSView™ 4.5
Secure centralized enterprise management solution allowing you to remotely access, manage, monitor and control target devices through managed appliances or launch a session on a target device with a single point of access.
Protecting your critical IT gear from environmental threats.
Vertiv™ Wireless Sensor Network
Reduce deployment costs and network complexity with an easy to install secure wireless sensor network. Achieve improved environmental visibility of your most critical assets from a single user interface.
Vertiv™ Geist Environmental Monitoring
Environmental factors like heat, humidity and moisture pose a severe threat to mission-critical infrastructure. These dangers can be minimized by incorporating an environmental monitoring solution to collect data and alert users of potential threats.
Support IT
Get help finding answers to common questions or contact an expert for more complex challenges.
Answering your most frequently asked questions.
Vertiv™ FAQs
Explore frequently asked questions about Geist™ rack PDU, SwitchAir™, and Climate Monitoring products.
Vertiv™ Avocent® FAQs
Explore frequently asked questions aboutVertiv™ Avocent® Software and IT Management products.
Supporting you every step of the way.
Contact Support Now
Locate your specific product for the latest user manuals, system application guides, data sheets, warranties, software downloads and more.
Refresh IT
Stay up to date with the latest and greatest technology available.
What's new at Vertiv?
Time to refresh your infrastructure?
Vertiv™ Trade-In Program
With the Vertiv™ Trade-In program, your customers can save money with valuable discounts on state-of-the-art Vertiv™ Liebert® UPS and Vertiv™ Avocent® systems while eliminating all of the hassle and cost involved with recycling their old units.
Power Continuity Services
To maximize uptime for an aging Vertiv™ UPS, select one of 3 options within our battery replacement service offering. Options range from a DIY battery change to a Vertiv technician changing your battery and performing a wellness check.
Vertiv™ Trade Up Program
The Vertiv™ Trade-Up program provides an easy way to modernize your data center infrastructure with significantly reduced costs on new Vertiv™ Solutions.