Power Startup Service
- Installation includes mounting and start-up of new UPS or EBC (excludes hard-wired applications)
- Services performed by Vertiv factory trained technician
- Services performed 7 X 24, excluding national holidays within the 48 contiguous states and Hawaii
- Optional Removal and disposal of existing UPS or EBC equipment
| Compatible UPS Model | Power Startup Service | Power Startup Service with Removal |
|---|---|---|
|
SUGXT-1K3K |
SUGXT-1K3KRMV |
|
|
SUGXT-5-6U7l |
SUGXT-5-6U7RMV |
|
|
SUGXT-8-10U7 |
SUGXT-8-10U7RMV |
|
|
SUGXT15-20U7 |
SUGXT15-20U7RMV |
|
|
SUGXT-EXTBTCB |
SUGXT-EXTBTCBRMV |
Power Emergency Services
- On Site Service Support
- Full-service five (5) year contract term commencing upon the start-up date
- 100% parts coverage, including internal batteries, POD and web card
- 100% labor and travel coverage 7 days/week, 24 hours/day
- 24-Hour Customer Resolution Center via 1-800-LIEBERT
- Access to Customer Services Network portal
- Optional LIFE™ Services
LIFE™ Services includes above plus:
- Continuous Monitoring, Expert Analysis, and Proactive Response
NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models
| Compatible UPS Model | Power Emergency Service | PES with LIFE™ |
|---|---|---|
|
PEPGXT-1K5YR |
PEPGXT-1KLF |
|
|
PEPGXT-15005YR |
PEPGXT-1500LF |
|
|
PEPGXT-20005YR |
PEPGXT-2000LF |
|
|
PEPGXT-3000LF |
PEPGXT-30005YR |
|
|
PEPGXT-5K6K5YR |
PEPGXT-5K6KLF |
|
|
PEPGXT-8-10K5YR |
PEPGXT-8K10KLF |
|
|
PEPGXT15-20K5YR |
PEPGXT15-20KLF |
|
|
PEPGXT-36VBAT5YR |
N/A |
|
|
PEPGXT-48VBAT5YR |
N/A |
|
|
PEPGXT-72VBAT5YR |
N/A |
|
|
PEPGXT-144VBAT5YR |
N/A |
|
|
PEPGXT-192VBAT5YR |
N/A |
|
|
PEPGXT-288VBAT5YR |
N/A |
Power Assurance Package
- Includes "Power Start-up Services" and "Power Emergency Services" support
- One Preventative Maintenance visit after 3rd year (5-10kVA UPS only)
- Optional LIFE™ and Removal Services
LIFE™ Services includes above plus:
- Continuous Monitoring, Expert Analysis, and Proactive Response
NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models
| Compatible UPS Model | PAP | PAP with LIFE™ | PAP with Removal | PAP with LIFE™ and Removal |
|---|---|---|---|---|
|
PPAPGXT-1K3K |
PAPGXT-1K3KLF |
PAPGXT-1K3KRMV |
PAPGXT-1K3KRLF |
|
|
PAPGXT-5K6K |
PAPGXT-5K6KLF |
PAPGXT-5K6KRMV |
PAPGXT-5K6KRLF |
|
|
PAPGXT-8-10K |
PAPGXT-8-10KLF |
PAPGXT-8-10KRMV |
PAPGXT-8-10KRLF |
|
|
PAPGXT15-20K |
PAPGXT15-20KLF |
PAPGXT15-20KRMV |
PAPGXT15-20KRLF |
|
|
PAPGXT-BATT |
N/A |
PAPGXT-BATTRMV |
N/A |
