The page you're viewing is for English (Canada) region.

STAY IN MY REGION
Contact
Investors
Partners
Products & Services
Critical Power Uninterruptible Power Supplies (UPS) DC Power Systems Power Distribution Static Transfer Switches Switchgear and Switchboard Busway and Busduct
Thermal Management Heat Rejection Liquid Cooling Solutions Outdoor Packaged Systems Room Cooling In-Row Cooling Rack Cooling Evaporative Free Cooling Thermal Control and Monitoring
Racks & Enclosures Integrated Solutions Racks & Containment Outdoor Enclosures
Monitoring & Management Digital Infrastructure Solutions Embedded Device Management Serial Console IP KVM Switches High Performance KVM LCD Tray Desktop KVM and KM Secure KVM Software Monitoring
Services Project Services UPS & Battery Services Digital Services Thermal Services Rack PDU Services DC Power Services Electrical Reliability Services Electrical Safety & Compliance
Tools & Product Registration
UPS Selector Use the rPDU Finder Calculate Cooling Retrofit Savings
Calculate Cooling Economization Compare Rack Products Compare IT Management Products
Product Registration Vertiv Trade-In Program Download the Vertiv™ XR App
Solutions
Vertiv Integrated Solutions Knowledge Studio Solution Builder Performance Optimizer
Offerings Prefabricated Modular Solutions Network Closet Micro Data Center/Room Edge Data Center Core Data Center & Critical Facilities Colocation & Cloud Cable Landing Stations
Industries Broadcast & Entertainment Education Federal Healthcare Retail Telecom
Commercial & Industrial Cooling Custom Air Handler Units Indirect/Direct Evaporative Cooling Units Custom DX Cooling Systems
Case Studies & Contact
Explore Our Case Studies Contact Us For More Information
Vertiv Guides
Guide to Data Center Sustainability Guide to 5G Technology
Guide to Edge Computing Guide to Mission-Critical Facility Services
Support
Resources & Documentation
Product Documentation Quality Policy & Certifications Software/Firmware Updates Warranty Information Information and Product Security Report a Security Concern
Register Your Product Tools & Applications Discontinued Products Frequently Asked Questions Open Source Software Information
Training Uninterruptible Power Supplies (UPS) Thermal / Cooling DC Power Systems Software Power Distribution IT Management
Batteries Monitoring Industrial AC & DC Systems
Support for Vertiv Brands
Avocent Maintenance Program Overview Avocent Support Contacts E+I BIM Library
About
How To Buy
Vertiv Sales Support

Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

Learn More

Vertiv Reseller Partners

Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

Find a Reseller

Vertiv Online Resellers

Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.


Find a Reseller

Not Sure What You Need?

Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.



Contact a Vertiv Specialist

The page you're viewing is for English (Canada) region.

STAY IN MY REGION

Power Startup Service

  • Installation includes mounting and start-up of new UPS or EBC (excludes hard-wired applications)
  • Services performed by Vertiv factory trained technician
  • Services performed 7 X 24, excluding national holidays within the 48 contiguous states and Hawaii
  • Optional Removal and disposal of existing UPS or EBC equipment

Supported Model Power Startup Service Power Startup Service with Removal

Liebert GXT5 UP TO 3 KVA

SUGXT-1K3K

SUGXT-1K3KRMV

External Battery Cabinet (36V or 48V or 72V)

SUGXT-EXTBTCB

SUGXT-EXTBTCBRMV


services-gxt5_345958_0.jpg



Power Emergency Services

  • On Site Service Support
  • Full-service five (5) year contract term commencing upon the start-up date
  • 100% parts coverage, including internal batteries, POD and web card
  • 100% labor and travel coverage 7 days/week, 24 hours/day
  • 24-Hour Customer Resolution Center via 1-800-LIEBERT
  • Access to Customer Services Network portal
  • Optional LIFE™ Services

LIFE™ Services includes above plus:

  • Continuous Monitoring, Expert Analysis, and Proactive Response

NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models

Supported Model Power Emergency Service PES with LIFE™

Liebert GXT5 UP TO 1 KVA

PEPGXT-1K5YR

PEPGXT-1KLF

Liebert GXT5 1.5 kVA

PEPGXT-15005YR

PEPGXT-1500LF

Liebert GXT5 2.0 kVA

PEPGXT-20005YR

PEPGXT-2000LF

Liebert GXT5 3.0 kVA

PEPGXT-30005YR

PEPGXT-3000LF

External Battery Cabinet 36V

PEPGXT-36VBAT5YR

N/A

External Battery Cabinet 48V

PEPGXT-48VBAT5YR

N/A

External Battery Cabinet 72V

PEPGXT-72VBAT5YR

N/A





800x600-power-assurance-package_342090_0.jpg

Power Assurance Package

  • Includes "Power Start-up Services" and "Power Emergency Services" support
  • One Preventative Maintenance visit after 3rd year (5-10kVA UPS only)
  • Optional LIFE™ and Removal Services

LIFE™ Services includes above plus:

  • Continuous Monitoring, Expert Analysis, and Proactive Response

NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models

800x600-pap-services_348353_0.jpg

 

Supported Models PAP PAP with LIFE™ PAP with Removal PAP with LIFE™ and Removal

Liebert® GXT5 UP TO 3 KVA

PAPGXT-1K3K

PAPGXT-1K3KLF

PAPGXT-1K3KRMV

PAPGXT-1K3KRLF

External Battery Cabinet (36V or 48V or 72V)

PAPGXT-BATT

N/A

N/A

N/A
PRODUCTS & SERVICES
Overview
Critical Power
Overview Uninterruptible Power Supplies (UPS) DC Power Systems Power Distribution Static Transfer Switches Switchgear and Switchboard Busway and Busduct
Thermal Management
Overview Heat Rejection Liquid Cooling Solutions Outdoor Packaged Systems Room Cooling In-Row Cooling Rack Cooling Evaporative Free Cooling Thermal Control and Monitoring
Racks & Enclosures
Overview Integrated Solutions Racks & Containment Outdoor Enclosures
Monitoring & Management
Overview Digital Infrastructure Solutions Embedded Device Management Serial Console IP KVM Switches High Performance KVM LCD Tray Desktop KVM and KM Secure KVM Software Monitoring
Services
Overview Project Services UPS & Battery Services Digital Services Thermal Services Rack PDU Services DC Power Services Electrical Reliability Services Electrical Safety & Compliance
Tools & Product Registration
UPS Selector Use the rPDU Finder Calculate Cooling Retrofit Savings Calculate Cooling Economization Compare Rack Products Compare IT Management Products Product Registration Vertiv Trade-In Program Download the Vertiv™ XR App
SOLUTIONS
Overview
Vertiv Integrated Solutions
Overview Knowledge Studio Solution Builder Performance Optimizer
Offerings
Overview Prefabricated Modular Solutions Network Closet Micro Data Center/Room Edge Data Center Core Data Center & Critical Facilities Colocation & Cloud Cable Landing Stations
Industries
Overview Broadcast & Entertainment Education Federal Healthcare Retail Telecom
Commercial & Industrial Cooling
Overview Custom Air Handler Units Indirect/Direct Evaporative Cooling Units Custom DX Cooling Systems
Case Studies & Contact
Explore Our Case Studies Contact Us For More Information
Vertiv Guides
Guide to Data Center Sustainability Guide to 5G Technology Guide to Edge Computing Guide to Mission-Critical Facility Services
SUPPORT
Overview
Resources & Documentation
Product Documentation Quality Policy & Certifications Software/Firmware Updates Warranty Information Information and Product Security Report a Security Concern Register Your Product Tools & Applications Discontinued Products Frequently Asked Questions Open Source Software Information
Training
Overview Uninterruptible Power Supplies (UPS) Thermal / Cooling DC Power Systems Software Power Distribution IT Management Batteries Monitoring Industrial AC & DC Systems
Support for Vertiv Brands
Avocent Maintenance Program Overview Avocent Support Contacts E+I BIM Library
ABOUT
Overview
About Vertiv
Overview Executives Fact Sheet Ethics & Compliance Environmental, Social and Governance Sustainability Spotlight Awards and Recognition Become a Supplier Connect With Us
News & Insights
Overview News Releases Vertiv Blog Analyst Reports In the News Events Media & Analyst Contacts Webcasts Podcasts
Careers
Overview View All Jobs Innovative People Engineering Jobs
Brands
Overview Alber™ Avocent® E+I Engineering Group Energy Labs Geist™ Liebert® NetSure™
CONTACT
INVESTORS
Overview
Investor Relations
Overview Financial News Events & Presentations Corporate Governance Financials Stock Information Investor Resources
PARTNERS
Overview
Partner Portal
Overview Partner Program Become a Partner Find an IT Distributor Virtual Learning Hub Partner Blog Partner Login MSP Resource Center Vertiv™ eTail Partner Program
Consultant Portal
Overview Consultant Login Dashboard Design Tools Courses Revits, Presos, Webcasts Tutorials News & Updates Customer Experience Ctr
Partner Login

Language & Location